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Contract Case Manager Jobs: A Guide to a Rewarding Career

If you`re someone who enjoys helping people and has a passion for problem-solving, a career as a contract case manager may be ideal for you. Contract case management is a critical component of the healthcare industry, where case managers are responsible for coordinating medical care for patients and ensuring that they receive high-quality care.

In this article, we`ll take a closer look at contract case manager jobs, including the job duties, required skills and qualifications, and career outlook in the industry.

Job Duties of a Contract Case Manager

As a contract case manager, your primary role is to ensure that patients receive the right care at the right time. Your job responsibilities may include:

• Assessing patients` needs, medical history, and current health condition

• Developing a plan of care that meets the patient`s medical, social, and financial needs

• Coordinating with healthcare providers to ensure that the patient receives the necessary medical treatment and medications

• Monitoring the patient`s progress and adjusting the care plan as needed

• Collaborating with insurance companies to ensure that medical expenses are covered

• Educating patients and their families about their medical condition and treatment options

• Maintaining accurate and up-to-date medical records

Required Skills and Qualifications

To be successful as a contract case manager, you will need to possess several key skills and qualifications, including:

• Strong communication skills: You will need to be able to communicate effectively with healthcare providers, insurance companies, and patients and their families.

• Excellent organizational skills: You will need to be able to manage multiple patients and their care plans at once.

• Medical knowledge: You will need to have a solid understanding of medical terminology and procedures.

• Problem-solving skills: You will need to be able to solve complex problems related to patient care and medical insurance coverage.

• Bachelor`s degree in a healthcare-related field: Although some employers may accept an associate`s degree or equivalent experience, a bachelor`s degree in a healthcare-related field will give you a competitive edge.

Career Outlook

The career outlook for contract case managers is positive, with the Bureau of Labor Statistics (BLS) projecting a 14% job growth rate from 2019 to 2029. This growth is due in part to an aging population and the increasing need for healthcare services.

In terms of salary, the BLS reports that the median annual wage for medical and health services managers (which includes contract case managers) was $100,980 as of May 2020. However, salaries can vary depending on factors such as geographic location, years of experience, and level of education.


If you`re looking for a rewarding career in the healthcare industry, contract case management may be an excellent option for you. By assessing patients` needs, developing care plans, and coordinating with healthcare providers, you can help ensure that patients receive high-quality care and improve their overall quality of life. So why not consider a career as a contract case manager? It may be just the career move you`ve been looking for!